Privacy Policy

Gretna Primary Vet Care LLC – Privacy Policy Effective Date: 10/29/2025

Welcome to Gretna Primary Vet Care LLC (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

1. Information We Collect We may collect the following types of information: - Personal Identification Information: Name, address, email address, phone number, date of birth, and pet information. - Payment Information: Billing details collected securely through trusted payment processors. - Appointment & Service Information: Details related to your veterinary visits, prescriptions, and communication preferences. - Technical Information: IP address, browser type, device information, and how you interact with our website. - SMS & Communication Data: Phone numbers and preferences related to text messages, reminders, or updates.

2. How We Use Your Information We use collected information to: - Provide and manage veterinary services - Schedule appointments and send reminders - Improve website experience and services - Send updates, promotions, or important notifications (with your consent) - Maintain records for legal and business purposes.

3. SMS Privacy Policy Privacy Policy Disclaimer: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

Types of personal information collected: Phone numbers, names, and any data you voluntarily provide for appointment reminders or service updates.

Utilization of this information: Used solely for appointment confirmations, reminders, follow-ups, and customer service messages from Gretna Primary Vet Care LLC.

Practices for sharing this information: We do not sell or share SMS data with third parties. Data may only be shared as required by law or with trusted service providers who assist in delivering our communication systems.

4. How We Protect Your Information We use secure servers, encryption, and restricted access to protect your information from unauthorized use, disclosure, or alteration.

5. Sharing of Information We may share your information only when: - Required by law - Necessary to complete transactions or provide services (e.g., payment processors, SMS systems) - You provide explicit consent.

We do not sell your personal information to any third party.

6. Your Rights You have the right to: - Access or request deletion of your data - Opt out of marketing communications or SMS messages - Update or correct your information by contacting us directly.

7. Updates to This Policy We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.”

8. Contact Us If you have any questions about this Privacy Policy or your data, please contact us at: Gretna Primary Vet Care LLC Email: gofetch@primaryvetcare.net Phone: (504) 367-9270 Website: https://www.primaryveterinarycare.com/